Getting Online Patios found on ChatGPT
You've already done the homework, and it's all loaded into Notable, with every red line from Angela's entity pack. This is just tidying up loose ends: the few places the kit differs from what you gave us, and what your packs left open.
We loaded Angela's entity pack and Glenn's brand kit into Notable as you gave them to us, and where they disagreed we went with the entity pack, which came a day later. These are the only places the kit differs from your homework, and why. Tick OK, or choose Change and tell us what you'd like instead.
| # | Item | What we have | Your call |
|---|---|---|---|
| W1 | Your kit families | Your homework: Nine: free standing, flyover, wall attached, fascia attached, gable, carport specials, custom kits, online shop components and factory clearance. Now: Six product lines: flyover; wall and fascia attached; free standing patio and carport; gable; carport specials and custom kits; factory clearance and components. Every family is still in there. Why: Product lines steer what Notable researches, so they sit at category level. Components are for reordering, so they're not a search focus. | |
| W2 | Content we'll write | Your homework: Glenn's six: kit product and collection pages, structure explainers, decision and compliance guides, trade content, state and delivery pages, and customer build stories. Now: Those six, plus four general formats Notable keeps: informational articles, thought leadership, listicles, and comparisons between structure types (never a named competitor). Why: They give us room to vary the formats. Choose Change if you'd rather we stuck to Glenn's six. | |
| W3 | Where articles send people | Before: Not set in your homework. Now: Every article's closing link goes to your homepage, onlinepatios.com.au. Why: Choose Change if a different page should get that click, like a kit collection or your quote page. | |
| W4 | Named competitor comparisons | Your homework: Glenn's kit allowed them: competitors named only in verified comparisons, never in a way that implies Online Patios installs. Now: We've left them out for now. Comparisons are between structure types and options, and no competitor is named. Why: Safer while the content gets going. Choose Change if you'd like verified named comparisons back in. |
What's still open from your own packs. Type an answer, or attach a file where it's easier. Skip anything you don't know yet, and we'll leave things as they are until you tell us.
| # | Question | What we need | Your answer |
|---|---|---|---|
| Q1 | Photos for About Us and bylinesAngela | Your About Us page doesn't show you yet, and there are no headshots for you, Glenn or Craig. A simple photo of each gives your articles a real person behind them. Phone photos are fine. | |
| Q2 | CraigAngela | Does Craig personally prepare the roof plans and elevation drawings that go with every kit? And would he like his name on the deeper technical articles (wind ratings, spans, engineering)? |
| # | Question | What we need | Your answer |
|---|---|---|---|
| Q3 | Google reviewsAngela | Your Online Patios Google profile shows 4.7. How many reviews is that, from your Business Profile dashboard? | |
| Q4 | The engineering certificateAngela | The current supplier engineering certificate runs to 31 December 2026. When Ausdeck sends the renewed one, could you attach it here so nothing we publish points at an expired certificate? |
| # | Question | What we need | Your answer |
|---|---|---|---|
| Q5 | Logo filesAngela | Could you attach the vector logo artwork from your Logos folder? We'll use it to replace the screenshot your store currently uses as its logo. | |
| Q6 | Your brand coloursAngela | You've recommended standardising on orange #FF8C06. Which dark colour should we keep: navy #0F2A49, or the #2C3E50 the site uses today? | |
| Q7 | Customer photos folderAngela | Could you share your Customer Photos folder in Google Drive with teamempathyaccess@gmail.com (view only)? Then your articles can carry real builds. |
| # | Question | What we need | Your answer |
|---|---|---|---|
| Q8 | Your best-selling kitsAngela | Shopify alone can't tell us which kit family sells best, since most sales close by quote. A Pipeline export of FY26 won deals by kit family would settle it. | |
| Q9 | Lead sources in PipelineAngela | From what date will the Source field be mandatory on new deals? That date is where we start measuring what search brings in. | |
| Q10 | Your keyword listAngela | You mentioned the keyword list you built from Search Console and Smart SEO. We'd love a copy, so our plan builds on it. |
| # | Question | What we need | Your answer |
|---|---|---|---|
| Q11 | When D&C winds downGlenn | Is there a trigger or rough timing for dcpatios.com.au moving across to onlinepatios.com.au? Until you say, we treat D&C as trading as normal. |
For reference: this is exactly what Notable reads before it writes a word for you, built from Angela's entity pack and Glenn's brand kit. There's nothing to tick here. The few things we changed are on the What we changed tab.
| # | Item | What Notable reads |
|---|---|---|
| A1 | About your brand | Online Patios is an Australian supplier of engineered patio and carport kits, supplied with everything required to build them yourself or with a tradesperson of your choosing, including fixings, plans, an instruction manual, access to our YouTube channel, and telephone support. Prices are for supply only, with delivery to most of Australia. Positioning: Online Patios is the Australian DIY patio and carport kit supplier run by licensed carpenters, where every kit is engineered with its wind rating listed, supplied complete with every fixing included, at supply-only prices. If you're not sure which wind rating applies to your site, call our office and the team can help. Online Patios Pty Ltd was founded in 2020 and has one location, at Molendinar on the Gold Coast. Its sister company, D&C Patios, has been trading since 2004 and handles installation separately. Our founder has built outdoor structures for over 35 years. Kits are supplied against supplier engineering with supplier engineering certificates and elevation plans; the customer arranges their own site plan and council approval through their own private certifier. The founder story, and the asset to build content around: Glenn checked his brother-in-law's patio quote, found it inflated, and worked out he could supply the same structure as a kit for a fraction of the price. Most of what a homeowner pays for a patio is the labour and the margin on the labour, so Online Patios sells the structure instead. That truth carries into positioning, the homepage and collection pages. |
| A2 | Taglines | No tagline on file. Your positioning line does that job (in About, row A1). |
| A3 | Voice and tone | Plain, practical and specific: this brand names the beam size rather than reaching for a vague superlative. Honest about limits without softening them into hedges ('You will need to arrange this yourself with your own private certifier' is the right register, not a polished deflection). Warm without being chirpy, Australian without tipping into ocker. Technical detail is the personality, not a decoration on it. One light touch of wit per piece is allowed; three is not. Sentence case throughout, no exclamation marks in body copy, no em dashes, no emoji in compliance or technical sentences. Everything must scan well on a phone screen. |
| A4 | Who writes | Angela Symonds, Administration Manager at Online Patios, writing for a national audience of capable Australian homeowners who want straight answers about kits, approvals, and what is actually in the box. She thanks the reader, addresses the actual point, offers the next step, and signs off as a team. She is comfortable with technical detail, never uses 'builder' about the Online Patios team, and does not pad copy with keyword repetition or machine-written filler. Glenn Shefford, Director, is available as the founder voice when authority and origin story are needed. |
| A5 | Where every article's closing link sends readers | https://onlinepatios.com.au |
| # | Item | What Notable reads |
|---|---|---|
| B1 | Rule 1 | Name the specific component, dimension or standard rather than reaching for a vague claim: write '150mm x 65mm beam' not 'heavy-duty beam'. |
| B2 | Rule 2 | State limits directly and without softening: if the customer must arrange something themselves, say so plainly rather than hedging. |
| B3 | Rule 3 | Never describe anyone at Online Patios or D&C Patios as a builder or a licensed builder. Use carpenter, licensed carpenter or licensed tradesperson. 'Builder' is only acceptable when referring to customers or tradespeople they hire. |
| B4 | Rule 4 | Never publish a QBCC licence number on Online Patios pages: Online Patios is a supply-only brand. |
| B5 | Rule 5 | Never state or imply Online Patios obtains council approval. It supplies elevation plans and supplier engineering certificates; the customer arranges their own site plan and approval through their own private certifier. |
| B6 | Rule 6 | Never state a wind rating generically. Every kit lists its own rating, and the rating required depends on the customer's location. Supplier certification covers N2 to C3 under AS 4055; cyclonic ratings up to C3 are available on specially engineered orders. Never write 'cyclone rated' as a blanket brand claim. Standards are written as 'supplied against supplier engineering designed to...', never 'Online Patios designs to...'. |
| B7 | Rule 7 | Never claim or imply Online Patios holds insurance ('fully insured' or similar), and never imply membership of any trade or industry body. |
| B8 | Rule 8 | Never restate any warranty without its exclusions: no warranty, including the 15-year manufacturer's warranty, ever covers construction damage. Marine Plus wording: 'Marine Plus is available for sites within 1km of salt water. Cover periods are confirmed directly with the supplier for your site and provided within 24 to 48 hours, before you purchase.' |
| B9 | Rule 9 | Never claim installation, building or contracting services under the Online Patios brand. Supply only. Installation is 'our sister company, D&C Patios'. |
| B10 | Rule 10 | Founding facts are only: Online Patios Pty Ltd founded 2020; D&C Patios trading since 2004; 'Our founder has built outdoor structures for over 35 years.' Never any other year count. |
| B11 | Rule 11 | Reviews only as sourced: Judge.me 4.91 out of 5 from 70 reviews; D&C's Google listing 4.8 from 61 reviews. Never '91% five star'. |
| B12 | Rule 12 | Free delivery is always 'metro areas on orders over $4,000'. Standard lead time is 3 to 5 weeks; where no delivery rate is available for a postcode, freight is quoted separately and lead times are longer. |
| B13 | Rule 13 | The Price Beat Guarantee is never restated without both conditions: eligible listed kits only, and wind rated regions C1 to C4 excluded. |
| B14 | Rule 14 | Never quote a revenue, growth or market share figure. |
| B15 | Rule 15 | Never present Online Patios, D&C Patios and D&C Patio Kits as one business, or as unrelated. Use 'our sister company, D&C Patios'. |
| B16 | Rule 16 | Never describe kits as pre-assembled: the customer or their tradesperson cuts and folds flashings and barges, and cuts posts to length where not supplied at exact size. |
| B17 | Rule 17 | Never write 'Form 15': kits carry supplier engineering certificates. |
| B18 | Rule 18 | Never imply a NSW branch or a second location. Richlands QLD and Smeaton Grange NSW are supplier depots offered as pickup points. |
| B19 | Rule 19 | Never position the business against the three installers you track as an authority reference, and never name competitors negatively. |
| B20 | Rule 20 | Downlights and power outlets need a licensed electrician, and panels aren't pre-drilled for downlights. |
| B21 | Rule 21 | Online Patios is 1300 156 381 and D&C Patios is 1300 133 381: two digits apart, so check the number every time it appears. |
| B22 | Rule 22 | Never suggest or link trade and building directories (hipages, Oneflare, Houzz, ProductReview): Online Patios deliberately isn't listed on them. |
| B23 | Rule 23 | The name is Online Patios. Never "Online Patio Roofing". |
| B24 | Rule 24 | Style: Australian English (metre, colour, specialise, minimise), sentence case headings, no em dashes, no exclamation marks in body copy, never an emoji in a technical or compliance sentence. Avoid the chatty 'blow your mind' or 'DIY hero' register. |
| B25 | Rule 25 | Never build local service pages or local-install framing (for example 'patios Brisbane' or 'carports Gold Coast') under Online Patios: local install searches belong to our sister company, D&C Patios, written about in the present tense. Molendinar is a place of business, not a service area. |
| # | Item | What Notable reads |
|---|---|---|
| C1 | Flyover patio kits | Roof-over-roof patio kits that attach above the existing roofline, supplied with fixings, plans and supplier engineering certificates, in insulated and V-Line single skin versions. |
| C2 | Factory clearance and components | Clearance kits, plus individual components for customers adding to or repairing an existing Online Patios build. Components are for reordering, not a search focus. |
| C3 | Wall and fascia attached patio kits | Patio kits that fix to the house: wall attached (masonry, brick or concrete wall, or timber wall) and fascia attached (metal or timber fascia), in insulated and V-Line single skin versions. |
| C4 | Free standing patio and carport kits | Self-supporting patio and carport structures that stand independently of the house, in insulated and V-Line single skin versions. |
| C5 | Gable patio kits | Peaked-roof patio kits with a traditional gable profile, in free standing insulated and V-Line single skin versions. |
| C6 | Carport specials and custom kits | Carport kit specials, and custom kits built to the customer's measurements, wind rating and site conditions, with cyclonic ratings up to C3 on specially engineered orders. |
| # | Item | What Notable reads |
|---|---|---|
| D1 | Competent DIY homeowner | An Australian homeowner aged 25 to 55 who is comfortable with tools and a manual, wants to build their own patio or carport without paying an installation margin, and needs confidence that nothing is missing from the kit. |
| D2 | DIY homeowner who hires a tradesperson | A homeowner who wants the cost saving of buying their own kit but prefers to pay a local tradie to install it, removing the physical build from their plate while still avoiding the full installation margin. |
| D3 | Tradies and builders buying at trade | Licensed carpenters, builders and contractors who buy kits at trade, needing reliable lead times and complete engineering documentation. |
| D4 | Vehicle and toy owner | An Australian homeowner seeking a carport kit to shelter a caravan, boat, camper trailer or work vehicle, often searching broadly on 'carport kits' and motivated by protecting a specific asset. |
| # | Item | What Notable reads |
|---|---|---|
| E1 | Who we measure you against | The sites we measure you against in search, from your Entity Pack. They're for our research only: we never write named competitor comparisons. SmartKits Australia (smartkits.com.au) Aussie Panels (aussiepanels.com.au) Budget Patio Panels (budgetpatiopanels.com.au) Queensland Roofing Warehouse (roofingwarehouse.com.au) Patios Wholesale (patioswholesale.com.au) PatioKits by Quick Built Systems (patiokits.com.au) Auspatios Direct (auspatiosdirect.com.au) Platinum Property Improvements (platinumpi.com.au) Stratco (stratco.com.au) Bunnings Warehouse (bunnings.com.au) |
| # | Item | What Notable reads |
|---|---|---|
| M1 | Primary market | Australia |
| M2 | Secondary markets | None |
| M3 | How we treat them | Australia is your one market: one site, sold and delivered Australia wide. Your Molendinar office is a place of business, never a local service area, and local install searches like "patios Brisbane" belong to your sister company, D&C Patios. Everything is written in Australian English. |
| # | Item | What Notable reads |
|---|---|---|
| G1 | Thought leadership | A practical, opinionated piece from the team that supplies kits every day: what we'd tell a friend before they build. |
| G2 | Kit product and collection pages | National product pages for each kit family (carport, flyover, gable, free standing, wall attached) targeting high-volume search terms like 'carport kits' and 'DIY patio kits', written with full spec detail and no local-install framing. |
| G3 | Structure type and spec explainers | Long-form guides explaining specific structure types (flyover vs wall attached, skillion vs gable, insulated vs single skin) to help buyers understand what they are ordering and why one option suits their situation. |
| G4 | Comparison | Head-to-head choices between structure types and options (flyover vs attached, skillion vs gable, insulated vs single skin) that help the reader choose. Never a named competitor comparison. |
| G5 | Informational article | An educational, answer-first article that clearly explains a topic for readers researching it. |
| G6 | Decision and compliance guides | Practical articles covering wind ratings by region, council approval by state, supplier engineering certificates, Class 10a structures, and footings, written to give homeowners the information they need to navigate approvals themselves. |
| G7 | Customer build stories | Photo-led case studies of real customer builds, using images submitted with permission, showing finished patios and carports on real Australian houses to demonstrate product quality and inspire prospective buyers. |
| G8 | Listicle | A ranked or curated list (for example what to check before you order a kit, or ways to plan for council approval), scannable and easy to compare. |
| G9 | Trade content | Content for tradies and builders buying at trade: complete kits, documentation and lead times. |
| G10 | State and delivery pages | Delivery and approval information by state. Consolidate the existing pages before writing new ones. |